The term knowledge management is something which is difficult to define. In an organization which is giving preference to knowledge based working, the knowledge is managed in a better way in terms of quantity and quality in compliance with the organization policies to achieve the ultimate goal of the organization.
Knowledge is everywhere and it is scattered. In knowledge management, the people are treated as assets and they are termed as human assets. Business organizations which have given importance to knowledge have become a success by implementing new knowledge based methods.
The instruments of knowledge management
The process of knowledge management is never complete with the following heads.
- Change management
- Best practices
- Risk management
- Benchmarking
Change management: Change is inevitable. An organization undergoes change due to so many reasons. It might happen because of environmental, economical, legal, political and technological factors. The organization which adopts change quickly will be able to cope with the new developments.
In change management the business becomes sensitive to change. The business might be able to achieve the good results on the basis of how sensitive they were in adapting to changes.
Best practices: The best practices in business mainly consist of a leader who leads the organization. He or she should be able to lead the human assets by example. The best practices include establishing attainable targets, flat management structure, transparent and flawless communication from top to bottom level and vice versa and constructing futuristic plans for generating positive results.
Risk management: Presence of a good risk management system will help in the smooth flow of the business for a longer period. A good risk management system should be able to understand and measure the risks. The management should sketch new policies and the policies have to be executed on the right time to overcome the risks. When the risks are monitor periodically, then the business is able to diminish various kinds of risks.
Benchmarking: Benchmarking, in simple terms is the process of setting standards. The set standards are practiced in the future for better productivity both in qualitative and quantitative terms.
Knowledge for business:
Knowledge is power. The time has gone when people carried their businesses with good old principles. It is time to adopt quality information and knowledge of the related areas to run business in a better way.
Knowledge management
The knowledge management might be treated as a new concept. With knowledge management, the conventional business activities are getting a paradigm shift.
Advantages
The primary advantages are:
- The business can get an advantage in the competitive environment by the implementation of knowledge management and
- The tricky situations and stress of the business are minimized
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You will definitely save a lot of money if you prefer to hire some private companies to process your business plan on going public.
KM is no more a new concept. It has been around for over 20 years now. KM in an organisation, as I have known, is the management of information, which the people of the organisation have understood or need to understand to run the business of the organisation.
In a KMS’s repository we should be having information/ knowledge, which will be used/ reused. The information/ knowledge, which may not be used by the organisation should be weeded off. It is really here that an organisation will be saving money. The information which is sought after will be available on their finger tips – saving time is saving money. I used Information/ knowledge because the knowledge of person untill and unless it is understood by others, it remains as information.
Info available when and where required in the form it is required is knowledge. Otherwise, all info is available in the universe. Does it serve any purpose.
Therefore, first one should identify the knowledge (info) that is relevant [it varies in different context - say for a company it is different and for individual, it is different] and then it should be managed.
Yes, it is true. The information, if we are able to make it available at the right time to the right person for the right job- one can say we have succeeded to some extend in knowledge management.
KM is really converting the tacit and implicit knowledge to explicit. Only explicit knowledge can be made available (visible) to the needy. It is this knowledge, which can be transfered even in absence of the originator (carrier of tacit knowledge).
Awesome…. Very Helpful and a complete understanding for a layman.